Administrative Staff

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When an application is received by the Board, it is assigned to a Labour Relations Officer (LRO). The LRO is the point of contact for the parties and is responsible for the processing of the application from start to finish. This includes getting appropriate responses to the application, identifying issues in dispute, facilitating the exchange of documents, working with the parties to resolve issues and scheduling matters to resolution conferences and hearings. Even once the file has reached the adjudication stage, the LRO continues to work with the parties to narrow the issues, prepare for the hearing and resolve matters where possible.

There are 7 labour relations officers located in Edmonton and Calgary.  Direct phone numbers for Board staff can be found below our Staff member.  For information on roles and responsibilities for Administrative Staff see Information Bulletin #2.

(780) 422-3657

Tannis Brown - Director of Settlement

Tannis Brown is responsible for the processing and disposition of applications, complaints and other matters that come before the Board. She supervises the dispute resolution activities and investigations of the Board’s officers and directs the scheduling of hearings and informal pre-hearing settlement initiatives. Tannis previously served as a Labour Relations Officer with the Board from 2000 to 2004. Prior to returning to the Board as Director of Settlement in June of 2010, Tannis was the Director of Labour Relations Policy and Legislation with Employment and Immigration. Tannis is a graduate of the University of Alberta Business Faculty.

Aaron is responsible for the operation of the Board’s Calgary office and management of the Board’s caseload in southern Alberta.  Based in Calgary, he also oversees the work of the Labour Relations Officers in both Edmonton and Calgary to ensure consistent application of the Board’s policies and procedures.  Aaron joined the Alberta Labour Relations Board in 2003 and has expertise in almost all areas of the Board. Aaron has also worked for the Labour Relations Policy and Legislation unit for the Government of Alberta and has served as past President of the Canadian Industrial Relations Association – Northern Alberta Chapter.

(780) 644-5260

Terri Susan Zurbrigg - Legal Counsel

Terri Susan received her LL.B from the University of Alberta in 2008. She also holds a B.A. and M.A. in English Literature from McGill University.  After articling with the Alberta Court of Queen’s Bench, she practiced labour, employment, and human rights law in both the private and public sector for ten years before joining the Alberta Labour Relations Board as Legal Counsel in 2020.  Terri Susan is dedicated to legal education and has taught a number of courses at the University of Alberta’s Faculty of Law, including labour law and human rights law.  Outside of the office, she is a wildlife artist and avid birder who enjoys travelling to far-flung places with her husband. 

Katie McGreer - Legal Counsel

Chandra Sarafinchen- Labour Relations Officer - Edmonton

Chandra first joined the Alberta Labour Relations Board in 2012 providing administrative support to the Labour Relations Officers and procedure writing. In 2021, she left to work in post-secondary as a Privacy Officer creating a privacy and records management program, establishing, and implementing governance policies and procedures enhancing data quality and accessibility. Chandra returned to the Board as a Labour Relations Officer in May 2024. Chandra is a graduate of the University of Alberta and is a member of the Canadian Institute of Access and Privacy Professionals. Chandra also volunteered as a Victim Services Advocate from 2014 to 2018, then served as Vice-Chair from 2018 to 2020 for the St. Albert Victim Services Board of Directors.

Graham Baker - Labour Relations Officer - Edmonton

Graham joined the Board in September 2022. Previously, Graham served as the Professional Officer for the Grant MacEwan University Faculty Association and as an elected official with the Canadian Union of Public Employees, Local 3906, in Hamilton, Ontario. He has experience in contract and legislative interpretation and application, member support, and negotiations. Graham has obtained Bachelor’s degrees in Philosophy and Religious Studies from the University of Calgary and a Master of Arts in Religious Studies from McMaster University as well as a Certificate in Labour Studies from Brock University.

Dan Galdamez - Labour Relations Officer - Edmonton

Dan joined the Board in April 2008. With over 20 years of labour relations and human resources experience, Dan previously worked for the Health Sciences Association of Alberta (HSAA) as a Labour Researcher and a Labour Relations Officer.  Prior to HSAA, Dan worked for the Governor General’s Canadian Leadership Conference as an Administrator, and a Technical/Human Resources Manager for All Weather Windows.  He has a Bachelor of Arts (Sociology) from the University of Alberta, and a Management Studies Diploma/Human Resources Certificate from Grant MacEwan College.

(780) 422-7378

(403) 297-5888

Vicki Lalonde - Labour Relations Officer - Calgary

Vicki Lalonde joined the Alberta Labour Relations Board in December 2019. Previously, she was with Alberta Employment Standards for 13 years, a contract Investigator with the Alberta Human Rights Commission, and a reporter for Canadian Lawyers Weekly. She is member of the Alberta Law Society, graduating from the University of Calgary’s Faculty of Law in 2002 and recipient of the Dean Michael Wylie Social Responsibility Award.

(780) 422-8259

Lynn Wozny - Labour Relations Officer - Edmonton

Lynn joined the Labour Relations Board in January 2023.  She previously worked with the Saskatchewan Ministry of Justice and Attorney General, Constitutional Law Branch, as a Legal Analyst and Crown Counsel Assistant, and with the Alberta Employment Standards Branch as an Employment Standards Officer. She also was an instructor at Reeves College (Paralegal program), and spent many years working as a legal consultant with private law firms in various areas of the law. Lynn graduated from the University of Alberta Faculty of Law subsequent to completing a Bachelor of Arts (Psychology).

Sheila Lavender - Database Business Analyst - Edmonton

Sheila joined the board as the Database Business Analyst in April 2020. Previously, she worked for 5 years as a CRM Dynamics Configurator and Business Analyst for the Ministry of Advanced Education. Sheila has a Computer Systems Diploma from NAIT and has a varied technical background which includes computer programming, technical support, business intelligence and business analysis.

(780) 422-6352

Tamara Gagne - Executive Assistant to the Chair - Edmonton

Tamara recently joined the Board in April 2024, as the Executive Assistant to the Chair.

Previously she worked for CN Railway for over a decade in various management roles. Tamara has a Business Management Diploma from NAIT, a Human Resource Management Diploma from Metro Community College, as well, a Legal Secretary Diploma from Alberta College.

Tamara has volunteered as a Big Sister for the same Little Sister for close to 30 years.

- Hearing Coordinator, Financial Process Clerk - Calgary

Coming soon

Mendoza, Gwen - Hearing Coordinator, Financial Process Clerk - Edmonton

Zafar, Kanwal - Hearing Coordinator, Financial Process Clerk - Edmonton

Castro, Claudette - Applications, Correspondence & Hearings Clerk - Edmonton

Zmau, Mariana - Application Process Clerk - Edmonton

Deguzman, Levika - Correspondence Process Clerk - Edmonton