Administrative Staff

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When an application is received by the Board, it is assigned to a Labour Relations Officer (LRO). The LRO is the point of contact for the parties and is responsible for the processing of the application from start to finish. This includes getting appropriate responses to the application, identifying issues in dispute, facilitating the exchange of documents, working with the parties to resolve issues and scheduling matters to resolution conferences and hearings. Even once the file has reached the adjudication stage, the LRO continues to work with the parties to narrow the issues, prepare for the hearing and resolve matters where possible.

There are 7 labour relations officers located in Edmonton and Calgary.  Direct phone numbers for Board staff can be found below our Staff member.  For information on roles and responsibilities for Administrative Staff see Information Bulletin #2.

(780) 422-3657

Tannis Brown - Director of Settlement

Tannis Brown is responsible for the processing and disposition of applications, complaints and other matters that come before the Board. She supervises the dispute resolution activities and investigations of the Board’s officers and directs the scheduling of hearings and informal pre-hearing settlement initiatives. Tannis previously served as a Labour Relations Officer with the Board from 2000 to 2004. Prior to returning to the Board as Director of Settlement in June of 2010, Tannis was the Director of Labour Relations Policy and Legislation with Employment and Immigration. Tannis is a graduate of the University of Alberta Business Faculty.

Aaron is responsible for the operation of the Board’s Calgary office and management of the Board’s caseload in southern Alberta.  Based in Calgary, he also oversees the work of the Labour Relations Officers in both Edmonton and Calgary to ensure consistent application of the Board’s policies and procedures.  Aaron joined the Alberta Labour Relations Board in 2003 and has expertise in almost all areas of the Board. Aaron has also worked for the Labour Relations Policy and Legislation unit for the Government of Alberta and has served as past President of the Canadian Industrial Relations Association – Northern Alberta Chapter.

Terri Susan Zurbrigg - Legal Counsel

Terri Susan received her LL.B from the University of Alberta in 2008. She also holds a B.A. and M.A. in English Literature from McGill University.  After articling with the Alberta Court of Queen’s Bench, she practiced labour, employment, and human rights law in both the private and public sector for ten years before joining the Alberta Labour Relations Board as Legal Counsel in 2020.  Terri Susan is dedicated to legal education and has taught a number of courses at the University of Alberta’s Faculty of Law, including labour law and human rights law.  Outside of the office, she is a wildlife artist and avid birder who enjoys travelling to far-flung places with her husband. 

Elena Lazar - Manager of Operations and Administrative Services - Edmonton

Elena first joined the Labour Relations Board as a Hearing Coordinator and Financial Clerk in 2016. In 2018, she went on a secondment with the Ministry of Justice and Solicitor General, as a Talent Acquisition Administrator. After being promoted to various roles within Talent Acquisition Services, including Team Lead, TAS Administration and TAS Consultant, Elena returned to the Board as a Manager of Operations and Administrative Services in 2021. Prior to working for Government of Alberta, Elena worked in private sector in different administrative and managerial roles. In addition to holding a Bachelor of Psychology (2003), Elena has completed a Bachelor of Human Resource and Labour Relations (2019) from which she graduated with great distinction.

(780) 427-0709

Agwo, Cynthia - Labour Relations Officer - Edmonton

Cynthia joined the Alberta Labour Relations Board in December 2021. Prior to joining the Board, she worked with Employment Standards in the Special Investigations and Inspections Unit. She has also previously worked in investigative roles for the Government of Canada within both the Employment Insurance and Temporary Foreign Worker programs. She has a Bachelor of Science degree from the University of Alberta. She has also obtained a Mediation Certificate from Herzing College.

Baker, Graham - Labour Relations Officer - Edmonton

Graham joined the Board in September 2022. Previously, Graham served as the Professional Officer for the Grant MacEwan University Faculty Association and as an elected official with the Canadian Union of Public Employees, Local 3906, in Hamilton, Ontario. He has experience in contract and legislative interpretation and application, member support, and negotiations. Graham has obtained Bachelor’s degrees in Philosophy and Religious Studies from the University of Calgary and a Master of Arts in Religious Studies from McMaster University as well as a Certificate in Labour Studies from Brock University.

Galdamez, Dan - Labour Relations Officer - Edmonton

Dan joined the Board in April 2008. With over 20 years of labour relations and human resources experience, Dan previously worked for the Health Sciences Association of Alberta (HSAA) as a Labour Researcher and a Labour Relations Officer.  Prior to HSAA, Dan worked for the Governor General’s Canadian Leadership Conference as an Administrator, and a Technical/Human Resources Manager for All Weather Windows.  He has a Bachelor of Arts (Sociology) from the University of Alberta, and a Management Studies Diploma/Human Resources Certificate from Grant MacEwan College.

(780) 422-7378

(403) 297-5888

Lalonde, Vicki - Labour Relations Officer - Calgary

Vicki Lalonde joined the Alberta Labour Relations Board in December 2019. Previously, she was with Alberta Employment Standards for 13 years, a contract Investigator with the Alberta Human Rights Commission, and a reporter for Canadian Lawyers Weekly. She is member of the Alberta Law Society, graduating from the University of Calgary’s Faculty of Law in 2002 and recipient of the Dean Michael Wylie Social Responsibility Award.

(780) 422-8259

Wozny, Lynn - Labour Relations Officer - Edmonton

Lynn joined the Labour Relations Board in January 2023.  She previously worked with the Saskatchewan Ministry of Justice and Attorney General, Constitutional Law Branch, as a Legal Analyst and Crown Counsel Assistant, and with the Alberta Employment Standards Branch as an Employment Standards Officer. She also was an instructor at Reeves College (Paralegal program), and spent many years working as a legal consultant with private law firms in various areas of the law. Lynn graduated from the University of Alberta Faculty of Law subsequent to completing a Bachelor of Arts (Psychology).

Lavender, Sheila - Database Business Analyst - Edmonton

Sheila joined the board as the Database Business Analyst in April 2020. Previously, she worked for 5 years as a CRM Dynamics Configurator and Business Analyst for the Ministry of Advanced Education. Sheila has a Computer Systems Diploma from NAIT and has a varied technical background which includes computer programming, technical support, business intelligence and business analysis.

(780) 422-6352

Ward, Sandra - Executive Assistant to the Chair - Edmonton

Sandra commenced her tenure with Alberta Government in 1990. The majority of her career was with the Department of Justice at the Provincial Court, the Court of King's Bench, and the Court of Appeal in various court-related & supervisory roles before coming to the ALRB as Executive Assistant to the Chair.

Treller, Pam - Hearing Coordinator, Financial Process Clerk - Calgary

Pam joined the Board as a Correspondence Clerk in July 2018. She is currently the Hearing Coordinator and Financial Clerk in the Calgary office.  Prior to joining the Board she worked in the regulatory field with an oil and gas company for 15 years.  She enjoys doing outside activities and spending time with family and friends.

Photos coming

Mendoza, Gwen - Hearing Coordinator, Financial Process Clerk - Edmonton

Zafar, Kanwal - Hearing Coordinator, Financial Process Clerk - Edmonton

Castro, Claudette - Applications, Correspondence & Hearings Clerk - Edmonton

Zmau, Mariana - Application Process Clerk - Edmonton

Deguzman, Levika - Correspondence Process Clerk - Edmonton

Basilio, Sanielle - Records Technician - Edmonton