Client Satisfaction Survey


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Client Satisfaction Survey

| Final Report | Feasibility Report |

[Telephone Survey done by Angus Reid Group[

In 1999, the Labour Relations Board conducted a Client Satisfaction Survey. Angus Reid Group completed its interviews and compiled the final data for the Board. Read the final report.

Prior to the survey, a Feasibility Report was produced.

This pioneer undertaking for the Board was to provide information that would be of interest to us all.   It served as a tool for the Board in developing service benchmarks.

The Board would like to thank all its clients, members and staff who participated in the survey.  The Board is considering undertaking another survey, pending availaiblity of resources.



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